Professional Area Rug Cleaning
Specialty care for the rugs that matter to you, beginning with inspection and a plan suited to the rug.
Specialty knowledge. Clear expectations. Care for your rug.
A rug may carry craftsmanship, family history and value that cannot be seen in a photograph. Aladdin’s rug-care specialists consider its construction, condition and your concerns before recommending care. Ask us about inspection, treatment options and the results you can reasonably expect. Serving San Antonio, New Braunfels and Boerne, our team can help you discuss pickup and delivery or plan a drop-off at an Aladdin location. Confirm availability and arrangements before your visit.
Our team includes Master Rug Cleaner training and Certified Rug Specialist expertise to inform those care decisions.
A Proven Professional Area Rug Cleaning Process
Specialty rug care begins with understanding the rug. Aladdin’s facility-based process includes inspection, dry-soil removal, cleaning, drying, grooming and final inspection. The care plan should reflect the rug’s fibers, dyes, construction and condition rather than treating every rug alike. Tell us about previous cleaning, repairs, spills or pet accidents so those concerns can be considered. Ask which steps and any additional treatments are recommended for your rug before approving the work.
Care Options for Your Rug
Additional care should address your rug’s condition and how you use it. Ask which options are appropriate, what they include and how they affect the estimate. You do not need every treatment for every rug.
AladdinSeal
Ask whether AladdinSeal fabric protection is appropriate for your rug. Your specialist can explain its intended benefits, care requirements and limitations before you decide. A protectant does not make a rug stain-proof or replace prompt attention to spills.
Pet Accident Treatment
Pet accidents may require additional treatment. Share where the accident occurred and any products or treatments already used. We will assess the concern and discuss options and limitations; complete removal of stains or odors cannot be promised for every rug.
Sanitation Treatment
If your rug has been exposed to contamination or persistent odors, explain what happened before bringing it in. Ask about assessment, treatment suitability and any handling instructions. The recommended approach depends on the rug and the exposure.
Storage Wrap
Planning to store a rug? Ask about cleaning and wrapping options before it is put away. We can discuss preparation and storage considerations based on the rug’s condition and your plans.
Shipping Wrap
Ask about preparing and wrapping your rug for shipping, along with shipment arrangements. Confirm the destination, packing requirements and shipping costs before proceeding. Shipping costs are the customer’s responsibility.
Rug Repairs
Fringe wear, damaged edges, tears and other concerns may call for repair rather than cleaning alone. Ask for an assessment of the affected area and the available options. The scope and expected result depend on the rug’s construction and condition.
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