San Antonio | New Braunfels | Boerne210-361-3930

Professional Area Rug Cleaning

Specialty care for the rugs that matter to you, beginning with inspection and a plan suited to the rug.

A clear plan for your rug, from intake to return

Tell us about your rug and what concerns you. We evaluate its material, construction and condition before recommending care, so you know what to expect.

Pickup and delivery

Ask about availability for your address in San Antonio, New Braunfels or Boerne. Confirm transportation charges and scheduling with our team before arranging service.

Prefer to drop it off?

Call first to confirm the receiving location, hours and any preparation needed. Our service areas do not necessarily indicate a drop-off facility.

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What goes into your estimate?

Rug size, fiber, construction, condition and the care needed all affect the scope. Tell us about pet accidents, stains, previous cleaning and repairs. Ask which treatments and transportation costs are included before approving work.

What happens next

Discuss your rug: share its approximate size and your concerns.
Arrange intake: confirm pickup or a suitable drop-off location.
Review the care plan: confirm the inspection findings, estimate and realistic expectations.
Plan its return: confirm timing and collection or delivery details with our team.

Some stains, odors or existing damage may not be fully correctable. Inspection helps us explain the possibilities before treatment.

Aladdin cleaning specialist places antique, oriental rug into professional-grade rinse and wringer to remove dirt and debris

Specialty knowledge. Clear expectations. Care for your rug.

A rug may carry craftsmanship, family history and value that cannot be seen in a photograph. Aladdin’s rug-care specialists consider its construction, condition and your concerns before recommending care. Ask us about inspection, treatment options and the results you can reasonably expect. Serving San Antonio, New Braunfels and Boerne, our team can help you discuss pickup and delivery or plan a drop-off at an Aladdin location. Confirm availability and arrangements before your visit.

Our team includes Master Rug Cleaner training and Certified Rug Specialist expertise to inform those care decisions.

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A Proven Professional Area Rug Cleaning Process

Specialty rug care begins with understanding the rug. Aladdin’s facility-based process includes inspection, dry-soil removal, cleaning, drying, grooming and final inspection. The care plan should reflect the rug’s fibers, dyes, construction and condition rather than treating every rug alike. Tell us about previous cleaning, repairs, spills or pet accidents so those concerns can be considered. Ask which steps and any additional treatments are recommended for your rug before approving the work.

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Aladdin cleaning specialists thoroughly inspects oriental rug by hand for damage and wear and tear.

Step 1

35-Point Inspection

We inspect the rug’s condition before cleaning so existing wear, damage and areas of concern can inform the care plan. This is the time to discuss your questions and realistic expectations.

An oriental rug is inserted into a Centrum Force Tumble Duster to remove dry soil prior to wet cleaning process

Step 2

Removal of Dry Soil

Agitation breaks soil free. We remove the dry soil prior to the wet cleaning process, which gets the rug much cleaner.

An oriental rug is thoroughly saturated with water and cleaned with powerful scrubbing equipment

Step 3

Pre-Treat

Pre-treatment is selected according to the rug’s fibers, dyes, construction and condition. Water-based treatment is used when appropriate for the rug and the agreed care plan.

Professional cleaning shampoos are worked into oriental rug with single blade rubber squeegee

Step 4

Pre-Clean

Suitable cleaning agents are worked into the rug to begin loosening soil. The method and products depend on the rug and the inspection findings.

Professional machine cleaning applies detergent, gentle agitation and thoroughly rinses soil and detergent from oriental rug

Step 5

Cleaning Process

For rugs suited to the automated cleaning process, the plant applies detergent, agitation and rinsing to remove soil and cleaning residue. Your specialist can explain the method recommended for your rug.

Fabric protection is applied to clean and dry oriental rugs to prevent spots and stains

Step 6

Water Extraction

For rugs suited to this process, a rug centrifuge extracts water before drying. The drying approach follows the rug’s construction and care requirements.

Step 7

Controlled Drying

Rugs are dried in a humidity- and temperature-controlled environment when appropriate for the selected process. Drying time and the finished texture depend on the rug and its condition.

Cleaned oriental rug is placed into large rug centrifuge to remove excess water and begin drying process

Step 8

Groom and Discuss Fabric Protection

Grooming helps improve the rug’s appearance. Fabric protection is an additional option to discuss with your specialist; it is not appropriate for every rug and does not make a rug stain-proof.

Aladdin cleaning specialists hand-clean fringe and comb rug pile followed by a final inspection of the oriental rug

Step 9

Final Grooming and Inspection

Cleaning specialists hand-clean fringes, comb the face and inspect the rug to ensure it meets Aladdin’s high standards.

An oriental rug is properly rolled and wrapped for shipping or storage

Step 10

Roll and Wrap Rugs for Pickup

This protects rugs during the ride home and helps to keep rugs dust and lint-free during storage.

Care Options for Your Rug

Additional care should address your rug’s condition and how you use it. Ask which options are appropriate, what they include and how they affect the estimate. You do not need every treatment for every rug.

An Aladdin cleaning specialist applies industry-leading fabric protection to an oriental rug

AladdinSeal

Ask whether AladdinSeal fabric protection is appropriate for your rug. Your specialist can explain its intended benefits, care requirements and limitations before you decide. A protectant does not make a rug stain-proof or replace prompt attention to spills.

An oriental rug is professionally treated for pet stains and deodorizing

Pet Accident Treatment

Pet accidents may require additional treatment. Share where the accident occurred and any products or treatments already used. We will assess the concern and discuss options and limitations; complete removal of stains or odors cannot be promised for every rug.

An oriental rug being sanitized to prevent odor and contamination from foreign substances

Sanitation Treatment

If your rug has been exposed to contamination or persistent odors, explain what happened before bringing it in. Ask about assessment, treatment suitability and any handling instructions. The recommended approach depends on the rug and the exposure.

The Aladdin team wraps and protects an antique oriental rug for long-term storage to prevent damage and bug infestation

Storage Wrap

Planning to store a rug? Ask about cleaning and wrapping options before it is put away. We can discuss preparation and storage considerations based on the rug’s condition and your plans.

An oriental rug prepped and wrapped for cross-country shipping

Shipping Wrap

Ask about preparing and wrapping your rug for shipping, along with shipment arrangements. Confirm the destination, packing requirements and shipping costs before proceeding. Shipping costs are the customer’s responsibility.

An oriental rug with damage being repaired by hand

Rug Repairs

Fringe wear, damaged edges, tears and other concerns may call for repair rather than cleaning alone. Ask for an assessment of the affected area and the available options. The scope and expected result depend on the rug’s construction and condition.

Service Request Form

Please fill out as much information as possible. A representative will contact you to confirm your request.

Visit our blog to learn more about how to clean and care for your rugs.

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